Withdrawal Form

Consumers have the right to withdraw from sales contracts. The withdrawal period is fourteen calendar days:

  • in the case of contracts of sale for goods, from the day on which the consumer acquired possession of the goods, or
  • in the case of an order in several parts or a partial delivery, if the consumer has taken possession of the last goods or the last piece
    In order to exercise your right of withdrawal, you must inform LÖFFLER, stating your name, address and, if available, your telephone number, by means of a clear declaration of withdrawal by e-mail to onlineshop@loeffler.at or by fax or post or verbally (by telephone). You can use the cancellation form provided here: LOEFFLER_Online-Shop_Cancellation Form

In order to comply with the cancellation period, it is sufficient to send the cancellation declaration before the end of the 14-day cancellation period. The written withdrawal must be sent to the following address:

Löffler GmbH
Südtiroler Straße 41
4910 Ried im Innkreis
E-Mail: onlineshop@loeffler.at
Fax: +43 (0) 77 52 / 84 421 – 9193
Tel.: +43 (0) 77 52 / 84 421 – 444