Around 70 percent of the materials used are developed and knitted at Loeffler’s own knitting factory in Ried im Innkreis.
You can either contact us using our contact form or by calling +43 7752 844 21 440.
Yes. Löffler runs a small factory outlet at the company headquarters in Ried im Innkreis. We would be happy to welcome you here.
Yes, the minimum order value is €39.99.
No, there is no order limit.
You can see the current order status of your order in your customer account.
Since regional production and short transport routes are part of LÖFFLER’s corporate philosophy, resource-saving planning is very important to us. As a manufacturer of high-quality functional clothing requiring intensive consultation, the specialist sportswear trade is an important partner. For our dealers we produce the ordered quantities per season. While summer items are available from March to August, winter items are available in the store from September to March.
We therefore produce order-related and manufacture selected products for our online store. These, in Ried stored quantities, are available in the LÖFFLER-Onlineshop. Should it happen, however, that a product is sold out, you can use the Store Finder to search for the nearest sports retailer in your area.
You can get an overview of the entire collection on our website. As print products, we offer separate product folders for the different sport activities which you can request from us.
Yes, you can order the products directly from the Löffler online shop. Regional production and economical working methods are our top priority and therefore we ask for your understanding that, depending on the season and stock level, some products may not be available in all sizes and colours. Our sports retail sales partners are also at your disposal.
Löffler is subject to the usual statutory warranty of two years from the date of purchase. The receipt serves as proof of purchase. Self-inflicted damage or improper handling are of course excluded from the warranty.
Already decades ago, Löffler decided in favour of regional production in Austria/Europe. More information on sustainable regionalism can be found here (link to the brand page Regionality).
No, unfortunately a purchase on account is not possible.
Yes, this option can be selected in the payment process.
Yes, this option can be selected in the payment process.
No, unfortunately this payment option does not exist at the moment.
With Klarna Pay Later, you can shop now and pay later – after you receive your order. You usually have 14 or 30 days (depending on Klarna’s terms) to pay your invoice, with no upfront payment required.
Klarna performs a real-time credit assessment. Common reasons for rejection:
Tip: Try another payment method or contact Klarna customer service.
Your due date is shown on the Klarna invoice sent via email. You can also view and manage your payments in the Klarna app or at klarna.com.
Once your return has been processed, Klarna will adjust or cancel the invoice accordingly.
Tip: You can pause your invoice in the Klarna app to avoid late fees while your return is being handled.
Yes, Klarna will automatically refund any overpaid amount after your return is confirmed.
The fastest way is via the Klarna app or klarna.com. There you’ll find:
No – Klarna Pay Later is free of charge as long as you pay on time. Late payments may result in reminder fees from Klarna.
Yes. In many cases, you can switch to installment payments later in the Klarna app, depending on your Klarna profile and approval.
Klarna will send a reminder. If the invoice remains unpaid, late fees or collection procedures may follow. Always reach out to Klarna early if there’s an issue.
Yes. Klarna is a licensed and secure payment provider based in Sweden. You don’t share any banking details with the online store – your payment only goes to Klarna, after receiving the goods.
PayPal, bank transfer, prepayment, credit card
Unfortunately, articles cannot be changed.
No additional guarantee is guaranteed beyond the statutory warranty period of 2 years. AGB In the event of damage to our products, we recommend using our repair service.
For Löffler products, we are happy to offer our repair service. For products of other brands we cannot offer such a service due to liability issues.
For this we have a separate website section where you can find all the care instructions and many useful tips.
An exchange is generally not possible. Please simply reorder the correct item and return the wrong item within 14 days. The money will then be transferred back after checking the goods.
In principle, complaints should always be processed through the dealer with whom the purchase contract was concluded. If you have bought something from our online shop or if this procedure is not possible for various reasons, you can use the contact form or contact petra.steinboeck@loeffler.at.
14 days from receipt of the goods.
The delivery address can usually not be changed after the order has been completed. However, you are welcome to contact us, we will then try to correct the address.
Yes, delivery to a packing station is possible. Simply select this option when entering the delivery address.
From a value of 30.00 EUR you can order free shipping within Austria. Here you can find an overview of shipping costs.